Customer Relationship Manager

Roles and Responsibilities :

• Manage customer relationships to ensure high levels of client satisfaction and retention.
• Oversee showroom operations, including inventory management, sales floor layout, and visual merchandising.
• Develop strategies to increase sales revenue through effective communication with customers and internal teams.
• Ensure timely resolution of customer complaints and issues in a professional manner.

Job Requirements :

• 1-6 years of experience in retail or related field with a focus on customer handling.
• Strong understanding of store operations, including inventory management and visual merchandising principles.
• Excellent communication skills for building strong relationships with clients at all levels.
• Ability to work effectively under pressure to meet deadlines while maintaining attention to detail.