Customer Relationship Manager
Kundan Spaces · Pune · onsite · Posted 21d ago
Undisclosed3–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Manage the post-sales customer journey from booking to possession.
- Handle escalations and coordinate with internal teams to resolve issues.
- Ensure high CSAT scores at every touchpoint.
- Develop and implement strategies to improve customer satisfaction.
- Collaborate with cross-functional teams to meet business objectives.
- Analyze customer feedback and provide insights to enhance customer experience.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
CSATcrmmanagementCustomer RelationshipSalesEscalation Management