Customer Relationship Manager

Roles and Responsibilities :

• Manage customer relationships to ensure high levels of client satisfaction and retention.
• Develop and implement effective strategies to drive sales growth through exceptional service delivery.
• Oversee showroom operations, including inventory management, visual merchandising, and staff supervision.
• Analyze market trends and competitor activity to identify opportunities for business improvement.

Job Requirements :

• 1-6 years of experience in a similar role within the furniture & furnishing industry.
• Proven track record of delivering outstanding customer handling skills with a focus on building strong relationships.
• Strong understanding of retail principles, including inventory management, visual merchandising, and sales techniques.