Customer Relationship Manager

Roles and Responsibilities

• Manage customer relationships through effective communication, ensuring high levels of satisfaction and retention.
  
• Identify new business opportunities by generating leads and converting them into paying customers.
  
• Develop and maintain strong relationships with existing clients to increase repeat sales and referrals.
  
• Collaborate with internal teams to resolve customer issues and improve overall service delivery.
  
• Analyze market trends and competitor activity to stay ahead in the telecom industry.