Customer Relationship Manager

Roles and Responsibilities :

• Manage client relationships to ensure high levels of satisfaction through effective communication, problem-solving, and follow-up.
• Oversee showroom operations, including inventory management, sales floor presentation, and visual merchandising.
• Develop strategies to increase sales revenue by identifying opportunities for growth and implementing targeted marketing campaigns.
• Collaborate with retail teams to achieve business objectives, drive results-oriented performance metrics.

Job Requirements :

• 1-6 years of experience in a similar role within the furniture & furnishing industry.
• Proven track record of delivering exceptional customer handling skills with a focus on building strong relationships.
• Strong understanding of retail operations, including inventory management, sales floor layout design.