Customer Relationship Manager
United Force Technologies · Remote · remote · Posted 29d ago
Undisclosed6–11 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
You will build long-term relationships with key customers, acting as their primary advocate within the company to ensure maximum value realization and long-term satisfaction
requirements:6+ years in Customer Success, Account Management, or Relationship Sales
Exceptional emotional intelligence and interpersonal skills
Proven track record of maintaining high retention and NPS scores
Experience managing multi-stakeholder accounts in the B2B SaaS space
Ability to identify upsell and cross-sell opportunities through value mapping
Data-driven mindset focusing on customer health scores and engagement
Excellent problem-solving and conflict resolution abilities"]
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
interpersonal skillsadvocateB2BConflict ResolutionSAASmanagementCustomer RelationshipSalesaccount management