Customer Relationship Manager
FLS - STTORM · Chennai · onsite · Posted 55d ago
Undisclosed5–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Manage customer relationship with commercial laundry clients
Handle customer queries and complaints & customer follow ups
Coordinate with Production, Quality & Logistics teams.
Monitor linen pickup and delivery requirements
Drop resume @[phone removed]
Conduct client visits and collect feedback
Maintain client records and service reports
Support client retention and business growth.
Handle customer queries and complaints & customer follow ups
Coordinate with Production, Quality & Logistics teams.
Monitor linen pickup and delivery requirements
Drop resume @[phone removed]
Required Candidate profile
Resolve issues related to shortages, damages, quality and rewashConduct client visits and collect feedback
Maintain client records and service reports
Support client retention and business growth.
Sourced from naukri
Skills
customer satisfactioncrmPayment FollowuplaundryCustomer QueriesCustomer ComplaintsCollectionsBusiness DevelopmentCustomer Relationship