Customer Relationship Manager (CRM) Premium Gifting
Luxapack · Jaipur · onsite · Posted 38d ago
About a minute. You'll make an account on the way through.
About this role
Job Title: Customer Relationship Manager (CRM) Premium Gifting
Company: Luxapack Pvt Ltd | Location: Jaipur
Luxapack Pvt Ltd is looking for a Customer Relationship Manager (CRM) to handle premium corporate gifting and luxury packaging clients.
Key Responsibilities:
Handle customer inquiries via Phone, WhatsApp & Email.
Understand customer requirements and coordinate with the Design Team.
Manage design approvals, sample approvals, and order execution.
Coordinate with Sales, Production, Purchase, and Dispatch teams.
Resolve customer queries and maintain excellent client relationships.
Track project status and ensure timely delivery.
Update customer records in the CRM system and follow up regularly.
Requirements:
Graduate with 2–5 years of experience in CRM/Client Servicing.
Excellent communication skills in English & Hindi.
Good knowledge of MS Office and CRM software.
Experience in Printing, Packaging, Corporate Gifting, Luxury Products, or Wedding Cards will be preferred.
Location: Jaipur | Employment Type: Full-Time
To schedule you interview kindly contact -Mr. Jayant ([phone removed])
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