Customer Relationship Executive

Responsible for all sales & Marketing data management and submission of Daily, Monthly, Quarterly and yearly report related to CRM, MIS & other reports of Sales & Marketing department as and when required by Management.

Accountable for all Sales & Marketing form changes / amendments which includes booking forms, villa forms, visitor feedback form, tell us about form and all other related forms.

Give support from back office to all sales & Marketing staff.

Mailers to the given data and forward its feedback to sales team as well as director.

Managing all account to check any inquiry of projects and update it in to report for further actions. Emailer and whats app management Maintain the sales kit and villa document files & Managing all emails and web domain, update on regular basis in co-ordination with Ajal Sir

Attend weekly review meeting. & prepare MOM.

All marketing materials like Logo of Repose / Group Projects – Promotional materials of Repose and Suryam Group – Soft copies of all photographs of Repose and group photography on a continuous basis – Members Villa Plan management and all other related data management & security.

Responsible for Exhibition back office support.

OSHO dairy distribution and management.

Co-ordination with branding agency on daily basis for all necessary designs in co-ordination with Ajal Sir and all directors. Managing inventory of marketing material & update stock.

Villa booking to be maintained as per SOP.

Responsible for all Administrative work related to Sales & Marketing Department.

Co-ordination with members / prospective clients (Tell us about) and wishing them on their birthday and anniversary.

Customer payment follow ups for plots / Villa with coordination with Account dept..

Smart town coordination with HOD as and when implements.

Managing all the file indexing & over all function of sales & marketing office.

Maintain office discipline & culture with an ownership attitude in the work.

Key Reports

1 Monthly MIS of Marketing Dept.

2 Monthly Sales Report

3 All CRM reports

4 All other Reports which are decided recently by management