Customer Relationship Executive

Role & responsibilities

1. Customer Management Customer Feedback Collection

2. Meeting Coordination and Documentation

3. Presentation and Engagement

4. Client Support

5. Reporting and Analysis

6. Collaboration

7. Continuous Improvement

Preferred candidate profile

• Must have knowledge about CRM/CRE Profile (CUSTOMER RELATION MANAGER AND CUSTOMER RELATION EXECUTIVE)

• Good knowledge of google Sheets.

• Maintaining databases, including contact detail and all details of customers

• Basic knowledge of Computer MS Office, Excel, Power point, internet suffering

• Good communications skills

• Expert in handling Customer queries online/e offline

• Expert in handling phone calls and emails of clients in Hindi and English