Customer Relationship Executive

PurpleCode
HIRE RIGHT. BUILD RIGHT. GROW RIGHT.
ROLE REQUIREMENT
Customer Engagement/Relationship Executive
Experience - 1 year - 3 years
Employment Type - Full Time
Work Location - Lokhandwala, Andheri, Mumbai
Role Summary
We're hiring a Customer Engagement Executive for a leading jewellery brand to build lasting client relationships, manage walk-in and online inquiries, and deliver a premium in-store experience across their showroom.
Key Skills
Prior experience in retail, luxury, or jewellery sales preferred
Strong client relationship management and interpersonal skills
Excellent communication skills in English and Hindi
Comfortable handling walk-in and online customer inquiries
Problem-solving mindset with a customer-first approach
Well-groomed, presentable, and professional demeanor
Key Responsibilities
Build and maintain lasting relationships with clients visiting the showroom
Handle walk-in and online customer inquiries promptly and professionally
Guide customers through the jewellery collection and assist with purchase decisions
Deliver a premium, personalized in-store experience to every client
Coordinate with the sales team to meet customer engagement and service targets
Maintain accurate records of customer interactions and follow-ups
Interested candidates, please share your updated profile with [email removed]