Customer Relationship Executive

Job description

Key Result Areas:

• Sales Targets
• Customer Satisfaction
• Showroom Administration

Job Description:

1. Sales Target

- Achieving sales targets

- Order booking and co-ordinating with commercial for execution

2. Customer Satisfaction

- Understanding customer requirements and conveying relevant feedback to the Company

- Creating and maintaining ambience in the stores to improve customer experience

3. Showroom Administration

- Assisting the store manager in statutory compliance management

- Coordinating with product supply and service teams

- Understanding of Infor system to be used for order booking

Competencies Required:

1. Process Orientation

2. Result Orientation

3. Interpersonal skills

4. Communication skills