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    Job · 13002897

    Definer Ventures logo

    Customer Relationship Executive

    Definer Ventures · Bengaluru · onsite · Posted 60d ago

    ₹1.8L - ₹4.2L PA2–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Company: DeFINER Properties
    Location: Bangalore
    Experience: 2-5 Years
    Employment Type: Full-time
    Industry: Real Estate

    Job Summary

    DeFINER Properties is looking for an experienced Female CRM Executive with excellent communication and customer relationship management skills. The candidate will be responsible for managing customer interactions, post-sales activities, documentation coordination and ensuring a seamless customer experience throughout the property lifecycle.

    Key Responsibilities

    • Manage customer relationships from booking through possession and handover.
    • Handle customer queries, requests and concerns professionally and ensure timely resolution.
    • Coordinate with Sales, Projects, Finance, Legal and Operations teams.
    • Maintain accurate customer information and interactions in the CRM system.
    • Track booking documentation, payment schedules and customer requirements.
    • Coordinate payment follow-ups and documentation with customers.
    • Provide timely project-related updates to customers.
    • Maintain customer follow-up schedules and interaction records.
    • Manage post-sales communication and customer support activities.
    • Prepare CRM reports, MIS and periodic customer status reports.
    • Monitor pending customer issues and coordinate with relevant departments for closure.
    • Ensure high standards of customer service and customer satisfaction.

    Sourced from naukri

    Skills

    Sales SupportBusiness DevelopmentResidential PropertiesSalesTele / Inside Sales

    About Definer Ventures

    Definer Ventures logo

    Definer Ventures

    Real Estate

    11

    employees

    2004

    22 years old

    Bangalore / Bengaluru, Karnataka

    India

    ₹6.2L PA avg

    Avg at Definer Ventures

    ₹1.8L – ₹4.2L PA

    This role

    About

    Founded in 2004, DeFINER epitomizes luxury living in Bangalore. DeFINER has become synonymous with redefining opulent living and setting unparalleled standards of excellence in the real estate industry.Our illustrious journey is marked by an unwavering commitment to understanding and exceeding the expectations of our discerning clientele. This dedication has propelled us to continuously innovate and introduce bespoke features and amenities that epitomize luxury living.Today, DeFINER stands as a beacon of luxury in Bangalore’s real estate landscape, offering unparalleled extravagance and sophistication. Our Upcoming Ultra Luxury prestigious projects, include the DeFINER World Series Project ‘Definer Dolce Vita’ in Yelahanka and the esteemed ‘Definer Isle of Sky’, showcase our unwavering dedication to crafting masterpieces of luxury living.With a track record of delivering over a million square feet of luxury, we now boast approximately 5 million square feet in various stages of development and approvals. Additionally, our strategic acquisition of prime land near Bangalore International Airport signifies our commitment to expanding our footprint, with plans underway to erect a prestigious five-star hotel and an office tower totaling half a million square feet.As we chart our course towards December 2026, our targeted journey aims to encompass 20,000 units or 20 million square feet within our illustrious portfolio. This ambitious pursuit reflects our unwavering dedication to elevating the standards of opulent living and solidifying our position as pioneers in the realm of luxury real estate.”At DeFINER, luxury extends beyond mere aesthetics. We are committed to sustainability and environmental stewardship, seamlessly integrating eco-friendly practices such as rainwater harvesting and waste recycling systems into our projects, ensuring that luxury living coexists harmoniously with the natural world.

    Industries

    Real Estate

    Employee ratings

    10 reviews

    4.6/ 5

    Culture

    3.9

    Career growth

    3.5

    Work-life

    3.5

    Employees rate it well for

    Overall Company46Company Culture45

    Find them on

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    Customer Relationship Executive · waiting for your command