Customer Relationship Executive

We are looking for a motivated Customer Relationship Executive to manage customer interactions, build strong client relationships, and support business growth through cross-selling and telesales activities.

Key Responsibilities:

• Handle customer queries and provide excellent service.
• Maintain and strengthen customer relationships.
• Identify opportunities for cross-selling products and services.
• Conduct telesales calls and follow up on leads.
• Achieve customer satisfaction and sales targets.
• Update customer records and coordinate with internal teams.

Requirements:

• Graduate in any discipline.
• 2 to 3 years of experience in Customer Service, CRM, Telesales, or Sales.
• Knowledge of cross-selling and telesales processes.
• Good communication and interpersonal skills.
• Proficiency in MS Office and basic CRM tools.

Work Location: Porur, Chennai.