Customer Relationship Executive
Makson Group · Pune · onsite · Posted 71d ago
About a minute. You'll make an account on the way through.
About this role
Role & responsibilities
Customer Handling: Greet visitors, manage front desk operations, and act as the main point of contact at dealerships or service centers
Appointments & Follow-ups: Schedule service bookings, test drives, and routine maintenance check-ins
Feedback & Complaints: Log customer complaints, coordinate issue resolution with internal technical teams, and track customer satisfaction indexes
CRM Management: Update digital records, manage logs via CRM software, and process workshop job cards
Sourced from naukri
Skills
About Makson Group
Makson Group
175
employees
Surendranagar
India
₹5.6L PA avg
Avg at Makson Group
₹2.5L – ₹4.3L PA
This role
About
Mapaex is a global contract manufacturing company partnering with leading FMCG and Pharma brands worldwide. With 40+ years of manufacturing excellence, we have built a footprint spanning 20+ plants across the US, Ireland, China, South Africa, and India, specializing in manufacturing confectionary, consumer healthcare, oral healthcare, and female care products for industry-leading organizations.
Industries
Employee ratings
10 reviews
Culture
3.2
Career growth
2.5
Work-life
3.4
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