Customer Relationship Executive (CRM) - Fashion & E-commerce
Preeti Nainish Bora · Pune · onsite · Posted 57d ago
₹1.8L - ₹2.4L PA0–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Responsibilities:
- Handle customer queries WhatsApp, phone, and chat
- Manage customer orders from confirmation to delivery
- Resolve customer complaints and concerns efficiently
- Coordinate with internal teams for order, delivery, return, and exchange
Sourced from naukri
Skills
Customer ServiceWhatsApp Customer SupportMarathiCustomer SupportcrmHindiEnglishOrder TrackingEmail SupportCustomer Handlingcomplaint resolutionPhone supportCustomer Query ResolutionOrder ManagementAfter Sales SupportChat SupportTelecalling