BENGALURU · FULLTIME
Customer Relationship Executive (CRE)
Jones Lang Lasalle
Bengaluru · onsite · Posted 4d ago
Sourced from
Undisclosed2–3 yrsfulltimeBengaluru
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Section · 01
About this role
Job Summary
Responsibilities
Requirements
Qualifications
Location
Scheduled Weekly Hours
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
We are seeking a dynamic and customer-oriented Community Executive to join our team. As a Community Executive, you will play a crucial role in creating a positive first impression for our clients, visitors, and employees. Your primary responsibility will be to ensure smooth front office operations while providing exceptional customer service.
Responsibilities
- Reception and Welcoming: Greet visitors, tenants, and employees with a friendly and professional demeanor. Provide a warm and welcoming environment, making tenants and visitors feel comfortable and valued.
- Visitor Management: Greet visitors, assist them with registration/way finding as Notify relevant staff of visitor arrivals and handle security protocols.
- Information Dissemination: Provide accurate and up-to-date information about the organizations services, products, and policies. Assist visitors with general queries and direct them to the relevant resources.
- Administrative Support: Assist in various administrative tasks such as coordinating with the Hospitality team for upkeep of the asset and events, as required Handle incoming and outgoing mail and packages.
- Facilities Management: Monitor and maintain the cleanliness and organization of the front desk area. Report any maintenance or security issues promptly.
- Communication: Communicate effectively with colleagues and management regarding any relevant issues or updates.
- Problem-Solving: Handle complaints or difficult situations with diplomacy and tact. Escalate issues to the appropriate department when necessary.
- Reporting: You will be reporting to the Property Manager.
Requirements
- Being Analytical and Meticulous: You must pay attention to detail and have excellent accounting and financial management knowledge and skills. Possess the ability to collate information into the system and maintain it in the record books.
- High school diploma or equivalent qualification. Additional relevant certifications are a plus.
- Proven experience as a Front Desk Executive, Receptionist, or in a similar customer-facing role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient in using office equipment (e.g., phone systems, printers, etc.).
- Familiarity with MS Office applications (Word, Excel, Outlook).
- Polite, professional, and customer-focused demeanour.
- Ability to maintain composure under pressure and handle challenging situations with poise.
- Punctual and dependable with a strong sense of responsibility.
- Strong attention to detail and accuracy in handling data and documents.
Qualifications
- You will have a Degree / Diploma with relevant educational background in with min 2-3 years of work experience.
Location
Location: Bengaluru, KA
Scheduled Weekly Hours
Scheduled Weekly Hours: 48
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Customer ServiceAdministrative SupportFinancial ManagementAsset ManagementFacilities ManagementFront DeskCustomer RelationshipAccountingCommercial Real EstateArtificial IntelligenceCommunication And Interpersonal Skills
Section · Company
About JLL
Jones Lang Lasalle
Real Estate
11.4k+
employees
1999
27 years old
Mumbai, Maharashtra
India
₹6.8L PA avg
Avg at JLL
About
JLL is a global real estate services firm specialising in commercial property and investment management, providing services for real estate owners, occupiers and investors worldwide
Industries
Real EstateEngineering & Construction
Employee ratings
10 reviews
4.1/ 5
Culture
2.8
Career growth
2.4
Work-life
3.6
Employees rate it well for
Job Security41Overall Company41
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