Customer Relations Executive
TP · Not specified · onsite · Posted 56d ago
Undisclosed4–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
Job Requirements
- Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service and ensure satisfaction.
- Collaborate with internal teams to improve overall customer experience.
- Develop and maintain strong relationships with customers.
- Identify and escalate potential issues to senior management.
- Analyze customer feedback and suggest improvements.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Strong problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Ability to work collaboratively as part of a team.
- Strong attention to detail and organizational skills.
- A graduate degree is required.
- At least 6 months of banking experience is mandatory.
Sourced from naukri
Skills
Customer ServiceCustomer Experienceanalytical thinkingcustomer feedbackBankingCommunication And Interpersonal Skills