Customer Relations Coworker - Part Time

Who you are

• You are inspired by IKEAs culture and values and have a passion for food and peoples everyday life at home.
• You are sales-driven, always striving to exceed customer expectations and enhance their experience.
• You enjoy working in a dynamic environment and are motivated by continuous improvement and innovation.
• You have strong communication skills and the ability to build trustful relationships.
• You possess planning, organizational, and analytical skills.
• You have experience working in a high-volume, customer-facing environment.
• You are self-reliant, self-motivated, and can work both independently and as part of a team.

Your Responsibilities

• Ensure a safe, healthy, delicious, sustainable, affordable, and joyful food experience for customers.
• Act as a brand ambassador for IKEA and IKEA Retail Food.
• Implement global and national compliance standards to secure a safe environment for customers and co-workers.
• Apply retail foundations and sales steering tools to optimize commerciality.
• Seek and act upon customer feedback to continuously improve the food experience.
• Take initiative and responsibility in daily operations to enhance efficiency and customer satisfaction.
• Contribute to the implementation of the unit business plan and the IKEA Retail Food business plan.
• Support the global and national sustainability strategies through food operations.

Together as a Team

Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the Swedish Food market. We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is!

Studies show that members of underrepresented communities don't apply for jobs unless they're 100% "qualified". If this is part of the reason you hesitate to apply, we like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application. From: "Why Women Don't Apply for Jobs Unless They're 100% Qualified" by Tara Sophia Mohr, August 2014"