Customer Relation Executive

Role & responsibilities

• Database maintenance and updating.

Coordinate sales team by managing schedules, filing important documents and communicating relevant information

Respond to complaints from customers and give after-sales support when requested

• Handle the processing of all orders with accuracy
• Inform clients of unforeseen delays or problems
• Order acknowledgement & making invoice.
• Submission of invoice to customer & financiers.
• Payment follows up, and maintains debtors.
• Act as a point of contact for customers regarding inquiries, complaints, and follow-ups.

Preferred candidate profile

• Bachelors degree in Science, Environmental Science, Bio Science or any other science subject.
• Excellent communication in English.
• Good knowledge in word, excel