Customer Marketing & Product Marketing Knowledge Intern

lThe intern will support clear communication between Customer Experience, Product Management,

Marketing, and customers by organizing product knowledge, customer feedback, and customer-facing

communications.

Key Responsibilities

Help align CX and Product Management teams by organizing customer feedback, product questions,

and feature requests.

Draft and update customer communications through Intercom, email, in-app messaging, and help-

center content.

Support product marketing materials such as product updates, FAQs, release notes, and customer

education content.

Identify recurring customer questions and knowledge gaps, and recommend ways to improve

communication and product adoption.

Maintain shared knowledge resources and provide concise summaries of customer insights to internal

teams.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.