Customer Manager

Roles and Responsibilities :

• Manage a portfolio of affordable housing loan customers, ensuring timely repayment and minimizing defaults.
• Identify new business opportunities through lead generation, relationship management, and market research.
• Collaborate with internal teams to resolve customer queries and issues related to home finance products.
• Analyze market trends and competitor activity to stay updated on industry developments.

Job Requirements :

• 0-5 years of experience in banking or financial services industry.
• Strong understanding of affordable housing loan products such as LAP (Loan Against Property) schemes.
• Excellent communication skills for effective customer interaction and negotiation.