Customer Loyalty Executive
TP · Mumbai · onsite · Posted 56d ago
Undisclosed2–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
Job Requirements
- Handle customer inquiries and resolve issues professionally.
- Develop and maintain strong relationships with customers to ensure loyalty.
- Provide exceptional customer service through various channels.
- Collaborate with internal teams to improve customer satisfaction.
- Analyze customer feedback and suggest improvements.
- Meet or exceed performance targets and quality standards.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Strong problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Ability to work collaboratively as part of a team.
- Strong attention to detail and organizational skills.
- Versant Local V5, HSC Experienced, Graduate Fresher, Graduate Experienced, HSC / Graduate.
Sourced from naukri
Skills
hrsdCustomer Experience ManagementWorkforceExcellenceemployee satisfactionworkplaceaccommodationAssistancejob descriptionprovidingTalent AcquisitionTalent managementclient relationshipRecruitment