BENGALURU · FULLTIME
Customer Journey Analytics (CJA) Developer
Capgemini
Bengaluru · onsite · Posted 6d ago
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Undisclosed4–5 yrsfulltimeBengaluru
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Section · 01
About this role
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations
Your Role
We are looking for an experienced Customer Journey Analytics (CJA) Developer 6 to 15 Years to design, implement, and optimize crosschannel customer journey measurement solutions. You will work with Adobe Customer Journey Analytics (CJA), Adobe Experience Platform (AEP), and related analytics tools, partnering with data, product, and marketing teams to deliver actionable insights and measurable customer experiences.
Your Profile
- Design, build, and maintain data connections, schemas, and datasets within Customer Journey Analytics (CJA) to enable accurate, crosschannel journey insights.
- Implement and manage analytics tagging, instrumentation, and custom data collection using Adobe Launch (or equivalent TMS), Adobe Analytics, and AEP.
- Develop customer journey dashboards, visualizations, calculated metrics, and stitched customer profiles across digital and offline touchpoints.
- Work closely with product managers, marketers, UX, and data engineering teams to translate business requirements into scalable analytics and measurement solutions.
- Troubleshoot tracking and data discrepancies, validate implementations, and ensure data quality, governance, and compliance standards are met.
- Strong analytical, problemsolving, and communication skills, with the ability to explain technical concepts to nontechnical stakeholders and drive datadriven decisionmaking.
What you''ll love about working here
- You can shape your career with us.
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Section · 02
Skills
data qualityInstrumentationAnalytics toolsadobe experience platformadobe launchBusiness RequirementsCustomer Journey AnalyticsAnalyticsData EngineeringData CollectionCommunication Skillscompliancemarketing
Section · Company
About Capgemini
Capgemini
IT Services & Consulting
235k+
employees
1967
59 years old
Mumbai, Maharashtra
India
About
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value.
Industries
IT Services & ConsultingAnalytics & KPOBankingSoftware Product
Employee ratings
53,345 reviews
3.6/ 5
Culture
3.6
Career growth
2.8
Work-life
3.8
Employees rate it well for
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