Customer Growth District Sales Manager - Mandarin

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

This is a bilingual Mandarin field sales opportunity based out of a personal home office. You must live local to your territory in Boston, MA   or be willing to relocate to the area. 

As a Bilingual Strategic Cuisines Growth District Sales Manager, you are pivotal to the growth of the Toast brand. You will report into a Regional Vice President and will hire, build, and coach a team of Bilingual Customer Growth Account Executives who are transforming the way restaurants operate. This person wants to be part of a team that is transforming the way restaurants manage and connect with their employees. You will be helping Toast to build and develop a hybrid sales team.  We are looking for candidates that have demonstrated success in SaaS sales or a track record of managing strong customer facing and service oriented sales teams with experience in the restaurant industry.

A day in the life (Responsibilities) 

Manage and develop a quota achieving sales team

Cultivate, build, and maintain strong client relationships

Manage the full sales process from initial customer interest

Learn the Toast Platform and become a product expert

Assist in training staff and management

Tracking and analyzing sales statistics based on key quantitative metrics

Handling and resolving customer complaints

What You'll Need to Thrive (Requirements)

1+ years of sales management experience with complex software solutions, preferably software as a service

Must be able to fluently speak Mandarin and will be expected to coach their reps and communicate with prospects in Mandarin

Demonstrated sales management building customer facing quota achieving client services team with emphasis on developing sales staff, helping to prospecting, qualify, and closing new business

Metrics driven for optimum sales performance for the team

Strong business acumen, goal oriented, with a proven track record of achieving targets

Driven – possesses a strong desire to be successful, self-starter and a true initiator

What will help you stand out (Nice to Haves/Nonessential Skills)

Payroll and POS experience is desired but not required

Experience managing a fast paced, transactional sales team.

Experience working with software technologies providing customer demos

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible). You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy .

Zone A $211,000 — $338,000 USD

Zone B $183,000 — $293,000 USD

Zone C $165,000 — $264,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region:  https://careers.toasttab.com/locations-toast

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast .

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com .

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.