Customer Experience Inbound EXPERT
Duratuf Products Pvt. Ltd. · Kolkata · onsite · Posted 20d ago
Undisclosed2–9 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Develop and implement effective customer experience strategies to enhance satisfaction and loyalty.
- Manage and resolve customer complaints professionally and promptly.
- Collaborate with cross-functional teams to identify and address areas for improvement.
- Analyze customer feedback and provide insights to inform business decisions.
- Create and maintain comprehensive knowledge of products and services.
- Provide excellent communication and problem-solving skills to customers.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Experiencecrm softwarecrmcustomer feedbackCustomer Complaintsinbound
About Duratuf Products

Duratuf Products Pvt. Ltd.
Import & Export
40
employees
2010
16 years old
Kolkata, West Bengal
IN
₹4.2L PA avg
Avg at Duratuf Products
About
At Duratuf, we unite expertise, innovation, and world-class manufacturing to create rubber products that drive safety, efficiency, and success across industries.
Industries
Import & Export
Employee ratings
10 reviews
4.0/ 5
Culture
4.6
Career growth
4.2
Work-life
4.6
Employees rate it well for
Work-Life Balance40Overall Company40
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