Customer Experience- Inbound Executive
SleepyCat · Gurugram · onsite · Posted 36d ago
Undisclosed0–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Handle inbound customer calls and provide accurate assistance
Understand customer concerns and resolve queries professionally
Maintain service quality and ensure a positive customer experience
Record interactions and escalate complex issues when required
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Understand customer concerns and resolve queries professionally
Maintain service quality and ensure a positive customer experience
Record interactions and escalate complex issues when required
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceCustomer ExperienceCustomer Retentioncustomer satisfactionCustomer SupportcrmCustomer CareService qualityCustomer HandlingCustomer Service OperationsCustomer RelationshipCommunication SkillsoperationsSales
About SleepyCat
SleepyCat
Internet
2017
9 years old
Kolkata,West Bengal
India
₹14.6L PA avg
Avg at SleepyCat
About
SleepyCat is a direct-to-consumer brand specializing in mattresses, bedding, and sleep-related home comfort products. The company focuses on delivering high-quality, ergonomically designed products such as memory foam mattresses, pillows, and accessories, all available through its online platform. With career opportunities in product design, marketing, customer experience, and operations, SleepyCat combines innovation and affordability to enhance sleep quality and modernize the home comfort shopping experience.
Industries
Internet
Employee ratings
10 reviews
3.8/ 5
Culture
3.8
Career growth
4.1
Work-life
4.0
Employees rate it well for
Compensation & Benefits41Work-Life Balance40
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