Customer Experience Executive
K Raheja Corp · Visakhapatnam · onsite · Posted 45d ago
Undisclosed6–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Description
JD Customer Experience Executive
- This position acts as an interface between the mall management and the internal & external customers.
- Managing the entire day to day functioning of the mall
- Incharge & supervision of Information Desk, Food Court, Parking Management, Security, House Keeping, Maintenance etc.
- Co-ordination with other departments of the mall to ensure smooth operations.
- To check with daily mall report and department reports
- Shall devise systems and procedures to ensure customers delight.
- Introduce measures & facilities in the mall to improve customer experience.
- Dealing with issues and responding to complaints & grievances.
- Thorough Mall round for cleaning & ensuring the upkeep of mall
- Loyalty enrollment & registration along with GV and gifts trackers
- Handling promotional activities
- Kitchen Audit
- Retail Store Audit
- Data management with respect to footfall / vehicle counts etc.
- Oversee the working of other operations sections/ activities like Horticulture / Pest Control / Food Sampling / R & R / Agency staff onboarding / agency attendance
- Lost and Found Management
Sourced from naukri
Skills
Customer Experienceretailpest controlHorticultureSamplingretail storeOnboardingData Managementoperationsmaintenance
About K Raheja Corp
K Raheja Corp
Real Estate
13.0k+
employees
1956
70 years old
Mumbai
India
About
K Raheja Corp is a prominent Indian real estate developer focused on creating sustainable residential and commercial spaces, prioritizing eco-friendly construction.
Industries
Real Estate
Employee ratings
817 reviews
4.2/ 5
Culture
4.1
Career growth
3.4
Work-life
4.2
Employees rate it well for
Work Life Balance83Work Culture81Work Environment58Senior Management52HR Policies51
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