Customer Experience Executive
K Raheja Corp · Bengaluru · onsite · Posted 51d ago
Undisclosed2–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We are looking for a highly skilled and experienced Customer Experience Executive to join our team. The ideal candidate will have a strong background in customer experience and excellent communication skills.
Roles and Responsibility
- Develop and implement effective customer experience strategies to enhance customer satisfaction.
- Collaborate with cross-functional teams to identify and resolve customer complaints.
- Analyze customer feedback and provide insights to improve the overall customer experience.
- Create and maintain relationships with key stakeholders, including customers, vendors, and internal teams.
- Identify and mitigate potential risks to the customer experience.
- Develop and manage customer experience metrics and reports to measure performance.
Job Requirements
- Minimum 2 years of experience in customer experience or a related field.
- Strong understanding of customer experience principles and practices.
- Excellent communication, problem-solving, and analytical skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong attention to detail and ability to multitask.
- Proficient in Microsoft Office and other productivity software.
- Company name: K RAHEJA CORP REAL ESTATE PRIVATE LIMITED.
- Industry: Real Estate / Property.
Sourced from naukri
Skills
Customer ServiceCustomer ExperiencecrmEnglishCustomer CareCustomer HandlingCustomer Service OperationsTamilCustomer RelationshipCommunication SkillsoperationsOperations Managementvoice processProcess Management
About K Raheja Corp
K Raheja Corp
Real Estate
13.0k+
employees
1956
70 years old
Mumbai
India
About
K Raheja Corp is a prominent Indian real estate developer focused on creating sustainable residential and commercial spaces, prioritizing eco-friendly construction.
Industries
Real Estate
Employee ratings
817 reviews
4.2/ 5
Culture
4.1
Career growth
3.4
Work-life
4.2
Employees rate it well for
Work Life Balance83Work Culture81Work Environment58Senior Management52HR Policies51
Find them on