Customer Experience (CX) Executive
Lucky-Tech Membranes · Mumbai · onsite · Posted 48d ago
Undisclosed2–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Opening Name
Location
Job Type
Responsibilities
Experience
Key Skills
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Customer Experience (CX) Executive
Location
Maharashtra, India
Job Type
Full time
Responsibilities
- Highly numerate with excellent proficiency in Microsoft Excel
- Support the Senior CRM manager to define and develop the retention strategy, roadmap and budget that will achieve targets and KPIs
- Ensuring that client information is most updated in CRM tools
- Lead regular status meetings and glean field input through regular connects
- Develop further as professional sales rep by acquiring working knowledge and selling techniques
- Proficient in Zoho and Excel preferred
- Work closely with operations and product managers to effectively prioritize projects to fit business needs
- Follow standard practices, keeping data organized, readable, maintainable, and documented
- Remain current on new and updated information
- Manage the sending of the Quarterly connects and other marketing invitations to client.
- Bright and willing to learn
Experience
2 - 3 years
Key Skills
- Microsoft Excel
- Zoho
- CRM tools
- retention strategy
- sales techniques
- data organization
- prioritization
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ExperiencecrmTypesettingsales representativeSenior ExecutiveCRM ExecutivemanagementBudgetingexcel
About Lucky-Tech Membranes
Lucky-Tech Membranes
51-200
employees
2006
20 years old
Mumbai, Maharashtra
India
₹4.5L PA avg
Avg at Lucky-Tech Membranes
About
Lucky International is a Mumbai-based manufacturer and supplier of high-quality membrane fabrics and textile-based solutions. Its product portfolio includes tensile membrane structures, awnings, tarpaulins, inflatable applications, and specialized fabric covers for industrial and commercial use. The company serves diverse sectors such as construction, logistics, hospitality, and environmental solutions, emphasizing durability, innovation, and versatile textile applications.
Industries
ManufacturingTextilesWholesale
Employee ratings
10 reviews
3.0/ 5
Culture
3.6
Career growth
2.8
Work-life
3.2
Employees rate it well for
Job Security33Company Culture31
Find them on