Customer Experience Associate
ReSource Pro · Remote · remote · Posted 41d ago
Undisclosed0–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Handle customer inquiries and resolve issues professionally and courteously.
- Provide timely and effective solutions to customer complaints and concerns.
- Collaborate with internal teams to enhance overall customer experience.
- Develop and maintain thorough knowledge of products and services.
- Identify opportunities to upsell and cross-sell products or services.
- Maintain accurate records of customer interactions and transactions.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Experienceanalytical thinkingteamwork and collaborationCustomer ComplaintsCommunication SkillsUpsellCommunication And Interpersonal Skills
About ReSource Pro
ReSource Pro
Insurance
4k+
employees
2004
22 years old
Bangalore/Bengaluru, Karnataka
India
₹5L PA avg
Avg at ReSource Pro
About
Focused exclusively on the insurance industry, ReSource Pro is a trusted strategic operations partner to insurance organizations seeking growth and optimization. With more than 11,000 employees, ReSource Pro operates at the critical intersection of people, process, technology, and data to serve more than 1,200 clients across the carrier, broker, and MGA segments – consistently earning a +96% client retention rate for over a decade. It offers expert advisory services, workforce solutions, business process management optimization and transformative data and technology solutions. It was recognized in 2024 by Inc. 5000 as one of the fastest growing companies in the US and has earned this honor 15 times since 2009.
Industries
Insurance
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