Customer Experience Associate III
Conduent · Visakhapatnam · onsite · Posted 33d ago
Undisclosed0–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Track Description - Performs business support or technical work, using data organizing and coordination skills.
- Performs tasks based on established procedures.
- In some areas, requires vocational training, certifications, licensures, or equivalent experience.
- Expands skills within an analytical or operational process.
- Maintains appropriate licenses, training, and certifications.
- Applies experience and skills to complete assigned work.
- Works within established procedures and practices.
- Establishes the appropriate approach for new assignments.
- Works with a limited degree of supervision.
- Has developed skillset in a range of processes, procedures, and systems.
- Supports to achieve company goals by helping teams to integrate and work together.
- Impacts a team through quality of the services provided and information shared.
- Uses discretion to modify work practices and processes to achieve results or improve efficiency.
- May give informal guidance to junior team members.
- Ability to problem solve, self-guided.
- Evaluates issues and solutions to provide the best outcome for the client and end-users.
- Exchanges information and ideas effectively.
- Candidates with Voice Experience handling international and Domestic client is mandatory.
- Looking for Freshers and Experience candidates
- Compute complex information with good analytical skills.
- Ability in problem solving, good listening and reasoning
- Excellent English verbal and written skills
- Preferred candidates willing to work with International BPO Industry
- Education Qualification Under graduation/Graduation
- Willing to work in permanent night shifts (US time zones).
Sourced from naukri
Skills
Customer Experienceanalytical thinkingverbal and written skillsVocational TrainingInternational BPObpo
About Conduent
Conduent
BPO
11.0k+
employees
2017
9 years old
Bengaluru/Bangalore, Karnataka
India
About
Conduent specializes in delivering digital business solutions across various sectors, leveraging advanced technologies to improve public and private service delivery.
Industries
BPOAnalytics & KPO
Employee ratings
3,296 reviews
3.4/ 5
Culture
3.4
Career growth
2.4
Work-life
3.7
Employees rate it well for
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