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    Job · 20048157

    Conduent logo

    Customer Experience Associate II

    Conduent · Bengaluru · onsite · Posted 20d ago

    Undisclosed0–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.



    To start a career that is out of the ordinary, please apply...


    Job Details
    Role Overview
    Part of a dynamic and integrated Finance function delivering operational Finance specialist services. The role will report to the Q2CTower Lead and will ensure end-to-endJobManagement, Billing, and Cash allocation activities. They will work with internal and external stakeholders to ensure processes are performed in accordance with performance and quality standards.

    Role Description
    • Knowledge and application of the Group Quote to Cash policy.
    • Handle end-to-endJobManagement, Billing and Cash allocation process.
    • Liaison with Stakeholder Management and collaborate with the team and internal stakeholders

    Role Requirements Capabilities
    • Degree in Management/Accounting/Business Administration or equivalent.
    • Experience working within a GBS environment is preferred.
    • Have a strong background in management of a financial operations or reporting environment.
    • Sound knowledge of MS Word, Adv Excel, PowerPoint
    • Validated ability to efficiently follow policies and procedures.
    • Experience in working in large teams and working with Transformation and change programmes.
    • Willingness to work flexibly across geographic time zones during peak periods such as period end
    • Knowledge of key business process technologies, including Enterprise Resource Planning (ERP) systems
    • Self-disciplined with ability to work independently and under stress and pressure, target and result driven.
    • Proficiency in English, and additional language skills are a plus.
    • Minimum 1-4 years of experience withJobAccounting and familiarity with the straight-line revenue recognition method.
    Location
    Gurgaon, DLF Cyber ParkIndia
    Kantar Rewards Statement
    At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitiveand alsoto support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
    We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career thats out of the ordinary and join us.
    We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health andwell beingis taken into consideration.
    We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
    Kantar is the worlds leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantars 30,000 people help the worlds leading organisations succeed and grow.

    Sourced from naukri

    Skills

    Customer ExperienceServicenowitsmIncident ManagementITILProblem SolvingProblem managementService CatalogSLASChange ManagementProject ManagementoperationsOperations ManagementSLA Managementanalytical

    About Conduent

    Conduent logo

    Conduent

    BPO

    11.0k+

    employees

    2017

    9 years old

    Bengaluru/Bangalore, Karnataka

    India

    About

    Conduent specializes in delivering digital business solutions across various sectors, leveraging advanced technologies to improve public and private service delivery.

    Industries

    BPOAnalytics & KPO

    Employee ratings

    3,296 reviews

    3.4/ 5

    Culture

    3.4

    Career growth

    2.4

    Work-life

    3.7

    Employees rate it well for

    Salary626Work Life Balance408Senior Management365Appraisal365Work Environment356

    Find them on

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    Customer Experience Associate II · waiting for your command