MUMBAI · FULLTIME
Customer Experience Associate – E-commerce
Happinesscue
Mumbai · onsite · Posted 29d ago
Sourced from
Undisclosed0–3 yrsfulltimeMumbai
About a minute. You'll make an account on the way through.
agent · working
- Read this posting0.2s
- Found the form on Naukri · 12 questions to answer1.7s
- Decided the answers for all of them2.3s
- Tailor your résumé to this role
- Waiting for you
Section · 01
About this role
Job Summary
Responsibilities
Requirements
Selection Process
Location - Delhi / NCR , Bengaluru , Mumbai , Noida
As Customer Experience Associate - E-commerce, you will handle day-to-day responsibilities connected with order management, customer experience, catalogue coordination, reporting, follow-up.
This includes coordinating assigned work, responding to relevant enquiries, maintaining records and reports, following up with stakeholders and ensuring that agreed activities are completed on time.
Responsibilities
- Coordinating assigned work, responding to relevant enquiries, maintaining records and reports, following up with stakeholders and ensuring that agreed activities are completed on time.
- The work is practical and team-oriented, with regular interaction with colleagues, customers, vendors, partners or other stakeholders depending on the assignment.
- Candidates should be comfortable with routine follow-ups, working with people and keeping information updated.
- The ideal candidate should communicate clearly, be organised and take ownership of routine responsibilities after initial training.
Requirements
- 0-3 years
- Based across Delhi NCR / Bengaluru / Mumbai / Noida
Selection Process
- Shortlisted candidates may be asked to participate in a short practical discussion or role-specific assessment.
Location - Delhi / NCR , Bengaluru , Mumbai , Noida
Sourced from naukri
Section · 02
Skills
Customer ExperiencevendorncrownershipCAPACoordinationDedicatedAssessmentRecord Maintenancefollow upsE-commerceQMSQuality AssuranceQuality ControlOrder ManagementCommunication Skillshard workingreporting