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    Job · 21170335

    BENGALURU · FULLTIME

    Customer Engineer

    Applied Materials

    Applied Materials

    Bengaluru · onsite · Posted 6d ago

    Sourced fromNaukri
    Undisclosed5–10 yrsfulltimeBengaluru

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    Section · 01

    About this role

    Who We Are
    Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
    What We Offer
    Location:
    Bangalore,IND
    At Applied Materials, we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our .
    As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You''ll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you''ll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
    Key Responsibilities
    • Collaborate with Senior Field Service Engineers [Customer Engineers] in installing, maintaining, and upgrading customer equipment
    • Use digital analytics for troubleshooting
    • Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers [Customer Engineers]
    • Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)
    • Coordinate and communicate directly with customers
    • Participate in projects/assignments in meeting organization goals
    • Fulfill additional duties, as assigned
    Minimum Qualifications:
    • Completion of an Associate degree, military technical training, field service experience, or trade certification
    • 2 - 5 years of work experience in customer/field service support, or a related technical field
    • Ability to read and interpret electrical and mechanical schematics
    • Experience diagnosing and resolving basic technical challenges
    • Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics
    • Familiarity with hand tools and their appropriate usage, including digital multimeters
    • Effective written and verbal communication skills
    • Basic knowledge of Microsoft Excel, Word, and PowerPoint
    • Possession of a valid drivers license and the ability to obtain a passport, if travel is required.
    • Able to meet all on-site requirements, including safety, environmental guidelines, and customer/Applied protocols

    Preferred Qualifications:
    • 2-5 years of work experience in customer/field service support, or a related technical field
    • Associate degree in electronics or engineering technologies
    • Knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics
    • Familiarity with hand tools and their appropriate usage, including digital multimeters
    This role would first begin within AGS iTeam (Installation Team) to learn about installation skillsets troubleshooting and to be transferred to AGS Service Team (FSO) in the later stage (2-3years later). 75% of travel (Within APAC region) is expected in this job.
    Additional Information
    Time Type:
    Full time
    Employee Type:
    Assignee / Regular
    Travel:
    Yes, 75% of the Time
    Relocation Eligible:
    Yes
    Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

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    Section · 02

    Skills

    HydraulicsPneumaticsIOTmaterials sciencematerials engineeringCorrective maintenancedigital analyticsdiagnosticsemiconductorAnalyticsplasmaSchematicsField ServiceCommunication SkillsoperationsmaintenanceArtificial Intelligence

    Section · Company

    About Applied Materials

    Applied Materials

    Applied Materials

    Semiconductors

    3.5k+

    employees

    2002

    24 years old

    Santa Clara, California

    United States (USA)

    About

    Applied Materials, Inc. is the global leader in materials engineering solutions for the semiconductor, flat panel display, and solar photovoltaic industries.

    Industries

    SemiconductorsManufacturingEngineering & Construction

    Employee ratings

    573 reviews

    3.7/ 5

    Culture

    3.7

    Career growth

    3.1

    Work-life

    3.6

    Employees rate it well for

    Work Life Balance94Work Culture74Senior Management54Salary53Learning43

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