INDORE · FULLTIME
Customer Engineer - Existing Installation

Schindler Group
Indore · onsite · Posted 13d ago
Sourced from
Undisclosed5–10 yrsfulltimeIndore
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Section · 01
About this role
Customer Engineer - Existing Installation
Your main responsibilities
- Execute call-backs on existing elevator installations, promptly addressing
customer concerns to maintain optimal performance and reliability.
- Conduct periodic safety inspections on elevators to ensure compliance
with all relevant safety regulations and standards, documenting findings,
and recommending corrective actions as necessary.
- Perform intricate repair tasks on elevator systems, including
troubleshooting electrical, mechanical, and control systems issues with
high technical precision and adherence to industry standards.
- Interact with customers to diagnose issues and provide solutions,
maintaining a professional demeanor and fostering a positive customer
experience.
- Collaborate with colleagues, managers, and engineers to share insights
and coordinate efforts on more complex repair and service tasks, ensuring
efficient resolution and continuous improvement.
customer concerns to maintain optimal performance and reliability.
- Conduct periodic safety inspections on elevators to ensure compliance
with all relevant safety regulations and standards, documenting findings,
and recommending corrective actions as necessary.
- Perform intricate repair tasks on elevator systems, including
troubleshooting electrical, mechanical, and control systems issues with
high technical precision and adherence to industry standards.
- Interact with customers to diagnose issues and provide solutions,
maintaining a professional demeanor and fostering a positive customer
experience.
- Collaborate with colleagues, managers, and engineers to share insights
and coordinate efforts on more complex repair and service tasks, ensuring
efficient resolution and continuous improvement.
What you bring
Qualification: Degree / Diploma Engineer (Mechanical / Electrical/Electronics) or ITI
Professional Experience :
5 to 12 years in the Elevator or manufacturing industry in Service/Maintenance Department
Skills / Competencies :
1) Technical Expertise in Maintenance and Repair
2) Customer Service Orientation
3) Planning
4) Safety Orientation
Professional Experience :
5 to 12 years in the Elevator or manufacturing industry in Service/Maintenance Department
Skills / Competencies :
1) Technical Expertise in Maintenance and Repair
2) Customer Service Orientation
3) Planning
4) Safety Orientation
Whats in it for you
- Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.
- Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
- Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.
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Section · 02
Skills
Customer ServiceTroubleshootingelevatorControl Systemssafety inspectionsMaintenance and repairManufacturingmaintenancecompliance
Section · Company
About Schindler Group

Schindler Group
Industrial Machinery
3.3k+
employees
1997
29 years old
Ebikon
CH
₹8.1L PA avg
Avg at Schindler Group
About
Schindler manufactures, installs, maintains, and modernizes elevators and escalators for almost every type of building requirement worldwide.
Industries
Industrial MachineryManufacturingEngineering & Construction
Employee ratings
10 reviews
3.7/ 5
Culture
3.0
Career growth
2.6
Work-life
2.9
Employees rate it well for
Skill Development38Overall Company37
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