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    Job · 16901727

    Cochlear logo

    Customer Engagement Associate

    Cochlear · Mumbai · onsite · Posted 41d ago

    Undisclosed1–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Summary
    We are looking for a Customer Engagement Associate to join our team in a 1-year, fixed-term, office-based role in Mumbai.


    Responsibilities
    • Speak with adults experiencing hearing loss and families of children with hearing loss, over the phone or virtually , to understand their challenges and needs.
    • Draw on your own experience to connect, guide and help them navigate their options .
    • Stay connected with candidates and support them as they consider their next steps.
    • Connect suitable candidates with a Cochlear representative in their city for further guidance and support.


    Candidate Profile
    We're especially keen to hear from Cochlear implant recipients who enjoy connecting with people, communicate with empathy and confidence, and would like to use their own experience to make a difference in someone else's life .
    Check out the job description to know more about the role!


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer ServiceCustomer ExperienceCustomer EngagementCustomer RetentionProgram Managementcrmteam managementkey account managementBusiness DevelopmentProject ManagementCustomer RelationshipSalesPresalesmarketing

    About Cochlear

    Cochlear logo

    Cochlear

    Internet

    1001-5000

    employees

    1982

    44 years old

    Ryde,New South Wales

    Australia

    About

    Cochlear specializes in innovative implantable hearing solutions, providing advanced technologies to enhance auditory experiences for individuals with hearing loss.

    Industries

    InternetHealthcare / PharmaManufacturing

    Employee ratings

    15 reviews

    1.1/ 5

    Culture

    1.1

    Career growth

    1.0

    Work-life

    1.9

    Employees rate it well for

    Senior Management4

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    Customer Engagement Associate · waiting for your command