Customer Care Support - Executive / Manager
Csat System · Delhi · onsite · Posted 71d ago
Undisclosed1–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Manage and resolve customer complaints professionally and promptly.
- Provide exceptional customer service through various channels.
- Develop and implement effective customer care strategies to improve satisfaction.
- Collaborate with internal teams to resolve complex issues.
- Analyze customer feedback and suggest improvements.
- Maintain accurate records of customer interactions and transactions.
Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceCall MonitoringQuality MonitoringQuality AnalysisCustomer SupportCustomer CareCustomer InteractionCustomer ComplaintsQuality AssuranceCommunication SkillsSalesTeam LeadingbpoServicingCustomer Care Service