MUMBAI · FULLTIME
Customer Care Specialist
Shell
Mumbai · onsite · Posted 5d ago
Sourced from
₹2.2L - ₹4.0L PA0–5 yrsfulltimeMumbai
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Section · 01
About this role
Handle customer queries through calls, provide accurate information, resolve concerns, maintain service quality, and ensure customer satisfaction. Candidates must be fluent in English and Hindi with strong communication and problem-solving skills.
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Section · 02
Skills
Customer ServiceCustomer SupportCustomer Carecustomer satisfactionSolving QueriesCustomer QueriesCustomer HandlingInbound Customer ServiceCustomer ComplaintsHandling Customer QueriesComplaint HandlingHandling Client CallsComplaint management
Section · Company
About Shell
Shell
Oil & Gas
13k+
employees
1907
119 years old
London, England
India
₹22.6L PA avg
Avg at Shell
₹2.3L – ₹4L PA
This role
About
Global energy leader, driving innovation in oil, gas, and renewables with $284.31 billion revenue. Committed to sustainable growth and powering the transition to a low-carbon future.
Industries
Oil & GasOil / Gas / Petro ChemicalsPower
Employee ratings
10 reviews
3.9/ 5
Culture
2.6
Career growth
1.9
Work-life
3.3
Employees rate it well for
Work-Life Balance43Company Culture40
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