AHMEDABAD · FULLTIME
Customer Care Specialist || International BPO
Talent Acquaintance
Ahmedabad · onsite · Posted 13d ago
Sourced from
Undisclosed0–5 yrsfulltimeAhmedabad
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Section · 01
About this role
Roles and Responsibility
Job Requirements
- Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service through various channels.
- Work effectively in a fast-paced call center environment.
- Collaborate with team members to achieve customer satisfaction goals.
- Utilize problem-solving skills to address complex customer complaints.
- Maintain accurate records of customer interactions and transactions.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Strong problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Ability to work independently and as part of a team.
- Strong attention to detail and organizational skills.
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Section · 02
Skills
Semi VoiceEmail ProcessTechnical Customer SupportBpo Customer ServiceEmail SupportInternational Non VoiceBpo Non VoiceInternational ProcessBack Office Supportvoice processWeb ChatChat ProcessChat Support