Customer Care Representative
Apt HR · Mumbai · onsite · Posted 39d ago
Undisclosed2–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Handle customer queries via call, chat, email, WhatsApp, and social media
Assist customers with orders, abandoned carts, exchanges, returns, and refunds
Resolve customer complaints and coordinate with internal teams for order and delivery support.
• Experience with e-commerce platforms/marketplaces and CRM tools preferred.
• Basic MS Office knowledge and ability to multitask.
Assist customers with orders, abandoned carts, exchanges, returns, and refunds
Resolve customer complaints and coordinate with internal teams for order and delivery support.
Required Candidate profile
• Excellent communication and customer handling skills.• Experience with e-commerce platforms/marketplaces and CRM tools preferred.
• Basic MS Office knowledge and ability to multitask.
Sourced from naukri
Skills
Customer QueriesEmail SupportcallChatemailSocial MediaE-commerce
About Apt HR
Apt HR
None
headquarters
₹3.6L PA avg
Avg at Apt HR
About
Well known Mumbai based Real estate developer now coming up at Ahmedabad
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