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    Job · 21443976

    PUNE · FULLTIME

    Customer Care Representative (TCS GEM) / Only Experience

    Business Services

    Business Services

    Pune · onsite · Posted 2d ago

    Sourced fromNaukri
    ₹1.5L - ₹3.5L PA0–3 yrsfulltimePune

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    Section · 01

    About this role

    Job Description Customer Care Representative (TCS GEM)


    Experience: Minimum 6 months of relevant experience
    Education: Graduation is mandatory
    Communication: Excellent English communication skills (V5)


    Job Responsibilities:-

    • Handle customer queries professionally and provide effective solutions.
    • Communicate clearly and confidently with customers in English.
    • Resolve customer concerns while maintaining high service quality.
    • Ensure customer satisfaction through prompt and accurate responses.
    • Follow company policies, process guidelines, and quality standards.

    Eligibility Criteria:-

    • Minimum 6 months of experience, with experience documented on paper.
    • Graduation is mandatory.
    • Excellent verbal and written English communication skills (V5).
    • Good interpersonal skills and a customer-focused approach.

    Salary & Benefits:-

    • CTC: 26,000 per month
    • In-hand Salary: 20,900 per month
    • Shift: Day shift
    • Weekly Off: Fixed Sunday off

    Join Our Team Today !


    Interested candidates can apply now! Our HR team will contact you shortly.

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    Section · 02

    Skills

    Customer ServiceCustomer SupportCustomer CallingCustomer CareHandling CallsInbound ProcessSolving QueriesDomestic BPOInbound CallsCustomer HandlingHandling Customer Queriesvoice processCalls HandlingInbound Customer ServiceTelecallingBpo Voice

    Section · Company

    About Business Services

    Business Services

    Business Services

    1978

    48 years old

    Bangalore

    India

    ₹4.5L PA avg

    Avg at Business Services

    ₹1.5L – ₹3.5L PA

    This role

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    Employee ratings

    10 reviews

    4.4/ 5

    Culture

    4.4

    Career growth

    4.5

    Work-life

    4.5

    Employees rate it well for

    Job Security45Compensation & Benefits45

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