Customer Care Professional
Fusion · Siliguri · onsite · Posted 28d ago
Undisclosed1–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Handle customer queries, complaints, requests, and service-related issues.
- Provide accurate information about products, services, policies, and processes.
- Communicate with customers through phone, email, chat, or other support channels.
- Understand customer concerns and provide appropriate solutions.
- Record customer interactions and update service information in CRM systems.
- Follow defined customer service processes, quality standards, and escalation procedures.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
ScreeninguxhrsdIT RecruitmentaccessUser Interface DesigningdoeresumesCustomer CareWebmethodsSIPpageMWSIMSDiameterSourcingBrokerFusionUS IT RecruitmentTechnical RecruitmentCommunication SkillsCxRecruitment
About Fusion

Fusion
IT Services & Consulting
25
employees
2001
25 years old
Gangnam,Seoul
South Korea
₹1.9L PA avg
Avg at Fusion
About
This BPO firm excels in customer engagement and data management, transforming traditional outsourcing into a strategic growth process in the service industry.
Industries
IT Services & ConsultingInternetHardware & NetworkingSoftware Product
Employee ratings
10 reviews
3.1/ 5
Culture
3.0
Career growth
2.2
Work-life
2.7
Employees rate it well for
Company Culture31Work-Life Balance31
Find them on