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    Job · 19101895

    Fusion logo

    Customer Care Professional

    Fusion · Siliguri · onsite · Posted 28d ago

    Undisclosed1–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    • Handle customer queries, complaints, requests, and service-related issues.
    • Provide accurate information about products, services, policies, and processes.
    • Communicate with customers through phone, email, chat, or other support channels.
    • Understand customer concerns and provide appropriate solutions.
    • Record customer interactions and update service information in CRM systems.
    • Follow defined customer service processes, quality standards, and escalation procedures.


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    ScreeninguxhrsdIT RecruitmentaccessUser Interface DesigningdoeresumesCustomer CareWebmethodsSIPpageMWSIMSDiameterSourcingBrokerFusionUS IT RecruitmentTechnical RecruitmentCommunication SkillsCxRecruitment

    About Fusion

    Fusion logo

    Fusion

    IT Services & Consulting

    25

    employees

    2001

    25 years old

    Gangnam,Seoul

    South Korea

    ₹1.9L PA avg

    Avg at Fusion

    About

    This BPO firm excels in customer engagement and data management, transforming traditional outsourcing into a strategic growth process in the service industry.

    Industries

    IT Services & ConsultingInternetHardware & NetworkingSoftware Product

    Employee ratings

    10 reviews

    3.1/ 5

    Culture

    3.0

    Career growth

    2.2

    Work-life

    2.7

    Employees rate it well for

    Company Culture31Work-Life Balance31

    Find them on

    WebsiteAmbitionBox reviews

    Customer Care Professional · waiting for your command