Customer Care Executive

Designation: Customer Support Executive

Experience: 0.6 Yrs to 2 yrs
Qualification: Graduate
Location: Corporate Office (jubilee hills)
Job Description

• Attending incoming calls for member queries.
• Address Verification of members through field activity.
• Capturing the contact details of members.
• Collating data of address verification of members
• Sending mails to members with respect to outstanding dues.
• Follow up with existing members for outstanding dues.
• Collection of dues from data received from Tele-calling team
• Sending due letters through posts.
• Delivering documents & any other Bio-Pharma products.
• Distribution of Seasonal fruits to the Members.
• Coordination for replantation.
• Coordination with the resort team for various grievances and issues.
• Explaining membership charges and benefits to members.
• Updating of records in internal software with consent of Reporting Manager.
• Any other time-to-time communication to members.
• Sending the plot status to members.
• Updating of Member details in internal app

Skills:
Professional and pleasant personality
Good Written and Verbal communication skills in English and Good interpersonal Skills Telugu, Hindi and English spoken with reasonable fluency Experienced in BPO / Customer Support Functions/ Collection Department.

Interested Candidates Can Reach me on [phone removed].
Regards
HRD-[phone removed].