Customer Care Executive

Urgent Opening for Customer Care Executive (Language Expert in Marathi & Gujarati) & Customer Care Executive (Voice Process)

Interested candidate's can share their CV on [email removed]

Prefrence Immediate Joiner's.

Job Description Customer Service / Customer Care Executive

Location : Dwarka Sector 20, Delhi
Joining : Immediate Joiners Preferred

We are hiring for 3 different positions in our Customer Service department. Candidates with the required regional language skills and customer care experience are encouraged to apply.

1. Consultant Gujarati Language (Fresher & Experienced)

Eligibility: Freshers and experienced candidates can apply.
Candidates must be fluent in Gujarati and possess good verbal communication and active listening skills. Responsibilities include handling inbound and outbound customer calls, understanding customer requirements, resolving queries and complaints, following up on pending issues, and coordinating with internal teams. Basic knowledge of Excel and a customer-focused approach are preferred. Minimum qualification: 12th Pass.

2. Consultant Marathi Language (Fresher & Experienced)

Eligibility: Freshers and experienced candidates can apply.
Candidates must be fluent in Marathi and have good communication and interpersonal skills. The role involves handling inbound and outbound calls, addressing customer queries and complaints, providing accurate information, maintaining customer records, and ensuring timely resolution of issues. Basic Excel knowledge and a willingness to learn are preferred. Minimum qualification: 12th Pass.

3. Customer Care Executive Voice Process (Manufacturing Industry)

Eligibility: Minimum 2 years of relevant experience in a customer care executive or voice process role, preferably within the manufacturing industry.
Candidates should have experience handling inbound and outbound customer calls, managing customer queries and complaints, providing product or service-related information, coordinating with internal departments, tracking pending requests, and ensuring customer satisfaction. Strong verbal communication, problem-solving abilities, basic Excel knowledge, and professional customer handling skills are essential.

Preferred: Candidates who can join immediately.

Work Location: Dwarka Sector 20, Delhi