BENGALURU · FULLTIME
Customer Care Executive
Dr Doodley - Pets Hospital
Bengaluru · onsite · Posted 6d ago
Sourced from
₹3.0L - ₹5.0L PA1–5 yrsfulltimeBengaluru
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Section · 01
About this role
What Youll Do:
- Handle inbound and outbound calls, WhatsApp messages and pet parent queries.
- Book, reschedule and confirm appointments for hospital and home visits.
- Coordinate with doctors, hospitals and internal teams for smooth service.
- Follow up after visits for feedback and resolve or escalate concerns.
- Keep CRM records and call logs accurate and up to date.
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Section · 02
Skills
Customer SupportCustomer RelationshipCommunication Skills