Customer Care Executive

Roles and Responsibilities

• Handle customer queries via phone calls, emails, and chats to resolve their concerns and provide solutions.
  
• Provide accurate information about residential properties, land, and plots to potential customers.
  
• Assist sales teams by providing pre-sales support and helping them close deals.
  
• Maintain a high level of professionalism while interacting with clients and colleagues alike.
  
• Collaborate with other departments (e.g., marketing) to develop effective strategies for lead generation.