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    Job · 19109394

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Care Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Lucknow · onsite · Posted 28d ago

    ₹2.0L - ₹2.2L PA0–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hi Job Seekers,

    Are you a confident communicator who enjoys interacting with people and turning customer concerns into positive experiences?

    Join as a Customer Support Associate and build a rewarding career in the fast-growing customer service industry!


    Location-Lucknow

    Salary- up to 21k ctc


    Key Responsibilities

    • Handle customer queries and provide prompt, accurate & courteous resolutions.
    • Understand customer requirements and deliver an exceptional support experience.
    • Manage customer interactions professionally across assigned channels.
    • Identify issues, troubleshoot effectively, and ensure timely resolution.
    • Maintain accurate records of customer interactions and update relevant systems.
    • Follow defined processes, quality standards, and organizational guidelines.

    What Were Looking For

    • Excellent verbal and written communication skills in English.
    • Strong interpersonal and customer-handling abilities.
    • Positive attitude with a solution-oriented mindset.
    • Comfortable working in rotational shifts and rotational week offs.
    • Good listening, analytical, and problem-solving skills.
    • Freshers and experienced candidates can be considered.

    Why Join Us?

    Competitive salary up to 17,000 CTC
    Opportunity to work with a professional & energetic team
    Valuable exposure to the customer service industry
    Career growth and learning opportunities
    Develop strong communication and professional skills


    Apply here or directly share your CV to-

    HR Reba- [phone removed]


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    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportCustomer CareDomestic BPOInbound CallsCallingFresherbpovoice processVoice SupportTelecalling

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹2L – ₹2.3L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Care Executive · waiting for your command