Customer Care Executive
FirstMeridian Business Services · Gurugram · onsite · Posted 29d ago
About a minute. You'll make an account on the way through.
About this role
Job Title: Customer Support Representative - E-commerce Process
Company: V5 Global Pvt. Ltd.
Location: Gurugram Phase IV (Work From Office)
Salary: Rs. 22,000 - Rs. 30,000 CTC per month
Experience: 1-3 Years
Qualification: Graduate (Any Stream)
Shift: Rotational Shifts | 6 Days Working
About Company:
V5 Global is a leading BPO service provider managing customer support for top E-commerce clients. We are expanding our team and looking for enthusiastic Customer Support Executives.
Job Role:
- Handle customer queries via Voice & Chat for E-commerce
- Resolve issues related to Orders, Payments, Delivery, Refunds & Returns
- Ensure first-time resolution of complaints
- Maintain quality and productivity as per standards
- Ensure excellent customer satisfaction
- Update customer details accurately in CRM
Eligibility:
- 1-3 years experience in Customer Support / BPO
- Excellent English & Hindi communication
- Versant 5-6 Mandatory
- Basic computer & typing skills
- Comfortable with Rotational Shifts & WFO
- Immediate joiner preferred
Benefits:Salary:
- 22k-30k CTC
- Fixed Salary + Incentives
- Growth Opportunity
- Work From Office
Note: No fees charged. It's a free job opportunity.
For Contact drop your Resume:
Srashti :[phone removed]
Dheeraj:[phone removed]
Nisha:[phone removed]
Note:
- (Mention on wattsap while sharing your CV that you are comfortable with WFO)
- Only apply if you are fluent in English.
Sourced from naukri
Skills
About FirstMeridian Business Services
FirstMeridian Business Services
Recruitment
130
employees
2018
8 years old
Bengaluru, Karnataka
India
₹5.3L PA avg
Avg at FirstMeridian Business Services
₹2.8L – ₹3.8L PA
This role
About
With presence in 25+ locations pan India, It is one of the leading manpower provider with 45,000+ associates across service lines of Sales Force, Merchandising, Audit, Retail Marketing Solutions delivered on along with CRM and Mobile application platforms. We provide the best-in-industry HR environment to attract and retain talent. An array of blue-chip clientele, comprising more than 40 Multinationals companies and is also substantiated by demonstrated expertise across multiple sectors. Our growing client roster continues to give us the opportunity to learn from our collaborators every day. We look at every new project as a chance to grow, to challenge ourselves, to give our clients more than they ask for, and to push the boundaries of whats possible.
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Career growth
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Work-life
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