Customer Care Executive

Job Summary

We are looking for a dynamic and results-driven customer relationship executive to manage outbound and inbound customer calls, qualify leads, and schedule site visits or client meetings. Candidates with interior telesales experience will be preferred; however, applicants from other telesales backgrounds are also welcome.

Key Responsibilities

• Make outbound calls to potential customers.
  
• Explain company services and generate interest in interior design solutions.
  
• Qualify leads and forward them to the sales or field team.
  
• Schedule meetings or site visits with interested clients.
  
• Maintain accurate call records and follow-up status.
  
• Handle customer queries professionally over the phone.
  
• Achieve daily and weekly calling and lead generation targets.
  

Required Skills

• Strong communication skills (English and local language preferred).
  
• Confidence in handling customer interactions over calls.
  
• Basic computer knowledge; CRM experience is an advantage.
  
• Ability to handle rejection positively and stay motivated.
  

Qualification

• Any
  

Experience

• Minimum:0- years
  
• Maximum: 10+ years
  
• Preference: Interior telesales experience (other telesales experience also acceptable)
  

Job Type

Full-time, Permanent

Salary

15,000 40,000 per month

Language Requirements

• English (Required)
  
• Tamil (Required)
  

Work Location

In person Chennai